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Chinchillas2shop

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*Sorry, we do not ship overseas*
Click HERE for why we do not ship overseas anymore
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*UK postal codes only*
Depending on the size and weight of your parcel we will use either Royal mail or APC couriers
For more details about APC couriers if we send with them: http://www.apc-overnight.com/faqs.php
We email every customer once their order has been dispatched with details of when to expect their order and service used

*Sending orders with APC couriers - a consignment tracking number will be emailed to you once your parcel is on it's way
(Your parcel usually arrives the next working day from receiving the tracking email) please check your tracking number for information of where your parcel is

All Mainland UK POSTCODES
Including Scottish border postcode shown here - TD, DG, HL, KA, G, PA, FK, KY, DD, EH
We will use either Royal mail (for small parcels) or APC couriers for A3 packs and medium to large parcels)
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For Highlands and other areas of the UK (Islands, Offshore, Ireland)
Postcodes in GREEN - We will send parcels with Royal mail first class and parcels over 2kilo sent with Royal mail standard
Please note - areas shown in RED require a customs declaration and you will need to contact us first if ordering large amounts
(This is an extra charge you will have to pay - if customs decided to charge at your side)
HIGHLANDS - PH, AB, PA, IV, KW
IV, PA, KA
ISLE OF MAN
NORTHERN IRELAND
ISLE OF WIGHT
*CHANNEL ISLANDS - Jersey, Guernsey, Alderney, Herm and Sark (customs declaration label required)
*We can only send to these areas with Royal mail first class service up to 4 kilo at our online shop prices
(please note prices and weights on chart below - if your order goes over the £6.99 shipping - please contact us first)
This may cost more to send than our cart shows which is set up for mainland UK only
Please contact us first if you plan to buy over 4 kilo of products on this email - info@chinchillas2shop.co.uk

Weight

Shipping price in UK sterling

Orders up to 500gm	£2.99
Orders from 500gm - 1000gm	£3.99
Orders from 1000gm - 1500gm	£4.99
Orders over 1500gm - 1750gm	£5.99
from 1750gm up to 4 kilo	£6.99
every kilo extra will be 25p per kilo (So a large 15 kilo parcel will be 11 x 25p + 6.99 = £9.74)
Sending your parcel to UK Mainland - we'll send with APC courier Sending your parcel to the Highlands/Island or Ireland - we'll send Royal mail standard

How to order:

You can pay online with 'fastcart' provided on this website using the WORLDPAY safe secure server
This also includes PAYPAL payment too if you prefer this way of payment

PAYING BY CHEQUE (UK cheques only) - Cheques made payable to: 'Chinchillas2shop'
you can print out your order once it's gone past the 'checkout' stage (just before the payment by card page)

We take security very seriously, which is why we have chosen to use online credit card processing facilities provided by LWD Internet and WorldPay

WorldPay are Europe's leading payment service provider. They are processing for companies such as John Lewis, Disney, Sage and Vodafone. WorldPay have impeccable fraud prevention capabilities and as such are master merchants for Visa and MasterCard.
Our WorldPay facilities are fully secure and use a range of industry standard
and WorldPay unique security and fraud prevention systems. The WorldPay network uses 2048-bit encryption, with full
128-bit encryption between the browser and the WorldPay network. WorldPay systems are regularly inspected by the major banks to ensure that system integrity and security are maintained to the highest standards.

The WorldPay processing centre is securely linked to many processing banks worldwide,who handle the credit card authorisations online and process the transactions in real time.
The WorldPay servers are certified by Thawte, a public Certificate Authority.
Thawte will only issue Digital Certificates to those servers which meet stringent security requirements.
The WorldPay servers meet and exceed these requirements.

It is now known that Internet transactions through systems such as WorldPays are inherently more secure than other methods of making purchases in 'cardholder not present' situations such as telesales, or when giving a card to a waiter in a restaurant.

Your online purchase from us will take place in real time, and we will never see your credit card details.
You can have confidence that our online purchasing facilities are secure and safe to use.